Privacy Policy

In accordance with the Regulation (EU) 2016/679 of the Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of their personal data and the free circulation of these, and with Organic Law 3 /2018, of December 5, protection of personal data and guarantee of digital rights, the Management of this CURTIDOS MENACHO S.L informs clients, users and the general public of the following aspects:

Introduction

This document constitutes the privacy policy of CURTIDOS MENACHO S.L with respect to the processing of personal data of its clients.

For any question in this matter, the client can contact the Data Protection Officer with postal address at Ingeniero Juan Romero Carrasco Street nº 34, Ubrique, CP 11600, CADIZ.

You can also contact the Data Protection Officer by email sent to the following address: menacho73@gmail.com

Who is responsible for the processing of your data?

A) If you are a user of CURTIDOS MENACHO S.L, the person responsible for processing your data is:

B) In the event that we have your data because you have requested information about any of the services and/or products offered through the websites of CURTIDOS MENACHO S.L, the person responsible for processing your data is CURTIDOS MENACHO S.L, with address at 34 Ingeniero Juan Romero Carrasco Street, Ubrique,  CP 11600 , CADIZ.

What personal data do we process and where do they come from?

On the occasion of your relationship with us, the following categories of personal data may be processed:

  Identifying and customer contact data (including signature, image);

  Personal characteristics, social circumstances;

  Transactional data (payments, income, transfers, debits)

The data  comes from the interested party.

For what purpose do we process your personal data?

Personal data may be processed by those responsible for the treatment for the following purposes:

1.- Service provision: your personal data is processed in order to provide you with the required service, for example:

       Attend to any communication with CURTIDOS MENACHO S.L;

      Manage any incident or claim filed by the client;

       Conduct surveys with the objective of knowing your opinion about the care received and which will be used only to improve and develop our services ;

2.- Attention to requests for information, complaints, suggestions, claims, exercise of data protection rights, etc.: in these cases your data will be processed for the purpose of managing and processing the request, by any means, including telephone and/or electronic communications.

3.- Compliance with legal obligations: it may be necessary to process personal data in order to comply with the corresponding legal requirements. Specifically, to comply with legislation on data protection, tax, labor, etc.

4.- Formalization and execution of the contract: the patient's personal data is processed for the purpose of managing the contractual relationship with the client.

5.- Sending communications commercials by any means in case of additional consent: if you explicitly consent, your data may be transferred for the purpose of informing you by any means for promotional and advertising about restaurants, services, products or events related to CURTIDOS MENACHO S.L (in no case will your data be used to send you advertising content other than CURTIDOS MENACHO S.L).

The data collected will be processed for the specified purposes and in no case in a manner incompatible with said purposes.

In any case, we process your data to always serve you with the same level of quality, regardless of the channel you use to communicate with us (web page, mobile applications, whether in person, by telephone or telematically).

What is the legitimacy for the processing of your data?

How long will we keep your data?

In general, your data will only be kept for the time strictly necessary for the purpose for which it was collected.

The personal data provided, as well as those derived from the commercial relationship, will be kept for the time appropriate to each case, and at least five years from the date of provision of the service, unless regional regulations and/or specify establish a minimum conservation period greater than that indicated, in which case the provisions of the applicable regulations will be followed.

Once the aforementioned minimum period has been exceeded, and the commercial and contractual relationship having ended, the person responsible will keep your data duly blocked and pseudonymized, during the term of the periods corresponding to the legal prescription.

Personal data provided for the purpose of managing any request for information, complaint, suggestion, claim, exercise of data protection rights, etc., will be kept for the necessary time to process the request, and in any case during the legally established time, as well as during the period necessary for the formulation, exercise or defense of claims.

The data processed for compliance with legal obligations will be kept for the time established in the applicable legislation.

The data collected for the formalization and execution of the contract will be kept during the period in which the contractual relationship lasts, as well as during the period necessary for the formulation, exercise or defense of claims. claims, at least five years.

The data processed for the sending of commercial communications will be kept until the interested party revokes consent and/or exercises their rights of opposition and/or suppression.

To which recipients will your data be communicated?

To guarantee adequate provision of the service, it is necessary that certain service providers and/or group entities process data on behalf of the person responsible and as those in charge of processing your personal data. These entities may be, for example , audit, physical security, archiving, storage or digitization of information, destruction of documentation, legal advisory services, computer services, etc.

Your personal data will not be communicated to third parties except legal obligation, vital interest or prior consent of the interested party.

All information provided to us will be treated confidentially and in strict compliance with the security obligations necessary to prevent access by unauthorized third parties.

What are your rights when you provide us with your data?

You may exercise your rights of access; rectification of inaccurate data; request deletion, when, among other reasons, the data are no longer necessary for the purposes for which they were collected; in certain circumstances you may also request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims; finally, and for reasons related to your particular situation, you may also exercise the right of opposition and portability. Likewise, you may revoke, at any time, the consent given for the processing of your data.

The exercise of rights as well as the revocation of consent for the processing of your data is free, except in the cases of article 12.5 of Regulation (EU) 679/2016.

If you are a customer of CURTIDOS MENACHO SL, you can exercise your rights in person before the customer service, by postal mail addressed to "Customer Service" of your CURTIDOS MENACHO S.L, with the reference "data protection rights", providing a photocopy of your ID or equivalent document and indicating the right you wish to exercise.

In addition, we inform you of the possibility of submitting a claim to the competent control authority, in accordance with the corresponding procedure according to the specific case.